Hotels that are discovered, chosen and recommended.

Web, visibility and artificial intelligence to attract bookings and look after every guest.

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Hospitality sector

Every guest starts long before they arrive.

Travellers search, compare and ask before they book. We support that decision with a polished website, visibility in search engines and AI, and immediate care.

Applications

Where we applyour expertise.

Hotel intelligence platform: daily decisions, pricing, direct booking, guest 360 and operations in a single dashboard.

The hotel's sonic identity, with signature curation and control of every space. Discover the service →

Design and development focused on direct booking and the brand.

Visibility in search engines and in AI answers when travellers ask about destinations and accommodation.

Assistants that handle frequent questions and hand over to the front desk when needed.

Follow-up of enquiries, groups and returning guests with timely communications.

Publications about experiences, offers and services that are read and shared.

Services for hospitality

Four areas,one standard.

Service Digital marketing and SEO/GEO Visibility on Google and in AI answer engines. Service Applied AI agency AI connected to marketing, CRM and operations. Service Digital catalogues and magazines Interactive publications that are read, shared and sell. Service Hospitality Intelligence Intelligent hotel management: daily decisions, pricing, direct booking, guest 360 and operations in a single platform.

Hospitality Intelligence

The intelligent management of your hotel,decision by decision.

Hospitality Intelligence is IGLOBALIA’s platform (Hotel Intelligence & Growth) that brings together your hotel’s and your guests’ data and tells you every morning what is happening, why, how much it is worth and what to do next.

Every morning Command Center and AI analyst The decisions with the greatest financial impact, ranked by impact, confidence, effort and urgency. Ask the analyst in natural language and have it explain why.

Revenue Revenue Intelligence and PriceAdvisor Occupancy, ADR, RevPAR and booking pace by room, channel and segment. Recommended nightly prices, with one click or on autopilot.

Anticipation Forecasting and “What if…?” simulator Forecasts with confidence intervals and simulation of pricing, distribution and upselling decisions before applying them.

Direct booking Distribution and booking engine A channel manager with a single calendar and a commission-free booking engine on your website, with an optimiser that measures what relying on OTAs costs you.

Guest Guest 360 and upselling Segments, RFM and customer lifetime value; cross-selling and extras in the app and the pre-arrival email; a single inbox for WhatsApp, email, SMS and OTA.

Operations Front desk, housekeeping and billing Front desk, housekeeping, maintenance, staff, inventory, billing and guest registration, connected to sales across all channels.

Reputation and marketing Reviews, SEO·GEO and campaigns Reputation on Google, Booking.com, TripAdvisor and Expedia; visibility in search engines and AI assistants; campaigns measured in ROAS and ROI, and A/B tests.

Includes specialised AI assistants: Elysia, an expert in hospitality and tourism, and Harmonia, for guest care and complaint handling.

It connects to your PMS, channel manager, booking engine, POS, spa, RMS, CRM and web analytics, with native connectors for Oracle OPERA Cloud, Mews, Cloudbeds, apaleo and Google Analytics 4. The AI can run in the cloud, in private mode or hybrid: you decide where your data can go, with GDPR tools included.

Request a Hospitality Intelligence demo →

Explore the full platform, module by module →

And for the hotel’s sound: Branding and sonic identity →

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