At IGLOBALIA we process your personal data only to deal with what you ask of us and with the transparency required by the General Data Protection Regulation (GDPR). Here we explain what data we collect, what for, on what basis and what rights you have.
Data controller
The controller of the personal data collected through iglobalia.com is:
- Name: IGLOBALIA LIMITED
- Tax identification number (VAT): IE3453738OH
- Address: 32 Larchfield Commons Road, T23E6R2 Cork, Ireland
- Data protection email: rgpd@iglobalia.com
What data we process, what for and on what basis
| Purpose | Data | Legal basis |
|---|---|---|
| Handling your enquiry sent through the contact form. | Name, email, company, job title, phone, city, website and the message you write. | Your consent (Art. 6.1.a GDPR), which you give by ticking the acceptance box before sending. |
| Managing your booking of a conversation or working session, including the email notice and the calendar file. | Name, email, phone, message, date and time, type of session and, if paid, amount and transaction reference. | Taking pre-contractual steps or performing the contract with you (Art. 6.1.b) and your consent by accepting this policy (Art. 6.1.a). |
| Collecting payment for paid sessions. | Amount and transaction reference. Your card or account details are handled directly by the payment gateway; IGLOBALIA neither receives nor stores them. | Performance of the contract (Art. 6.1.b). |
| Maintaining the security of the site and preventing abuse. | IP address and technical logs of requests to the server. | Legitimate interest in protecting the site and its users (Art. 6.1.f). |
| Measuring use of the site with analytics (Google Analytics). | Cookie identifiers, pages visited, device and browser type and approximate location. Only if you accept analytics cookies. | Your consent (Art. 6.1.a), which you can withdraw at any time from “Cookie settings” in the footer. |
| Complying with legal obligations for tax, accounting and responding to requests from authorities. | Billing and transaction data, where applicable. | Legal obligation (Art. 6.1.c). |
The data marked as mandatory in the forms is necessary so we can reply to you or manage your booking; without it we cannot do so. The rest is optional.
How long we keep it
We keep your data for as long as it is necessary for the purpose for which it was collected: the time it takes to handle your enquiry or booking and, if we end up working together, for as long as the relationship lasts. Afterwards we keep it blocked, available only to authorities and courts, for the limitation periods of any liabilities that may arise and those required by tax and accounting rules. Once that time has passed, we delete it.
Where the data comes from
You provide the data yourself when you fill in the forms or make a booking. We do not obtain data from other sources for those purposes.
Who we share it with
We do not sell or pass on your data to third parties for their own purposes. The following may access it, solely to provide us with their service and under a data processing agreement where applicable:
- The provider of hosting and technical maintenance of the website.
- The email delivery provider we use for confirmations and notices.
- Payment gateways, if you choose a paid session: Stripe Payments Europe, Ltd. or PayPal (Europe) S.à r.l. et Cie, S.C.A., depending on the method you choose. They act as independent controllers of the payment data you provide on their own pages.
- Google Ireland Limited (Google Analytics), only if you accept analytics cookies.
- Authorities and courts, when the law requires us to.
The presentation video on the booking page is loaded from YouTube in enhanced privacy mode and only plays when you press the play button. You can read more in the cookie policy.
International transfers
We do not transfer your data outside the European Economic Area by our own choice. Some of the providers mentioned, such as payment gateways or Google Analytics, may process data in other countries; if so, they do it with the safeguards required by the GDPR, such as European Commission adequacy decisions or standard contractual clauses.
Your rights
You can exercise the following rights over your data at any time:
- Access: find out what data of yours we process and receive a copy.
- Rectification: correct inaccurate or incomplete data.
- Erasure: ask us to delete it when it is no longer necessary or you withdraw your consent.
- Restriction: that we only keep it, without using it, while a complaint is being resolved.
- Objection: object to processing based on our legitimate interest.
- Portability: receive your data in a structured, commonly used format.
- Withdraw consent where processing is based on it, without affecting what was done before.
To exercise them write to rgpd@iglobalia.com stating which right you want to exercise and from which email address you wrote to us or booked, so that we can identify you. We reply within one month at most of receiving the request.
Complaints
If you believe we have not handled your data as we should, write to us first at rgpd@iglobalia.com and we will look into it. You can also complain to the supervisory authority:
- Data Protection Commission (Ireland), the lead authority as IGLOBALIA LIMITED is established in Ireland: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. dataprotection.ie.
- If you live in Spain, you can also go to the Spanish Data Protection Agency: aepd.es.
Minors
Our services are aimed at businesses and professionals. We do not knowingly collect data from children under 16; if you know that a minor has provided us with it, let us know at rgpd@iglobalia.com and we will delete it.
Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration: encrypted connection (HTTPS), restricted access to the site’s administration and to the data, and providers that comply with the GDPR.
Automated decisions
We do not take decisions that affect you based solely on automated processing, nor do we profile you using your data.
Cookies
The use of cookies and similar technologies is explained in our cookie policy.
Changes to this policy
We may update this policy to reflect legal changes or changes to our services. The date of the latest update appears at the top of the page. If the change is significant, we will let you know prominently on the site.