APPLIED AI AGENCY
We connect AI with marketing, CRM and operations.
We turn every lead into a followed-up opportunity, every repetitive process into an automated workflow and every piece of customer data into a sales action.
AI operational growth partner
Doing AI is no longer a differentiator. What sets you apart is applying it where the business wins.
IGLOBALIA occupies a specific space: AI operational growth partner. We bring together strategy, implementation, integrations, data, marketing and internal adoption.
Intelligent CRM and sales agents
How asales agent works.
An agent can qualify leads, enrich contacts, summarise calls and emails, update CRM fields, suggest the next step, generate follow-ups and flag stalled opportunities.
Illustrative example
The five services to start with
A clear path,from audit to result.
01
AI audit + ROI plan
It is the entry point: it identifies processes, prioritises use cases and turns a generic conversation about AI into a 90-day plan with savings, potential revenue, owners and the integrations needed.
02
Intelligent CRM and sales agents
An agent qualifies leads, enriches contacts, summarises calls and emails, updates CRM fields, suggests the next step, generates follow-ups and flags stalled opportunities.
03
Process automation
Lead intake, sales assignment, quotes, onboarding, invoices, requests, reminders, after-sales follow-up and customer reactivation.
04
Customer care and WhatsApp assistant
It answers from the company's knowledge base, identifies intent, captures data, creates tickets and escalates to a person when needed.
05
AI for marketing, content and GEO
An editorial system: research, briefs, expert content, multichannel reuse, campaigns and optimisation so the brand can be interpreted and cited by search engines and AI assistants.
Full portfolio
Ten servicesto get started.
Problem: Companies unclear about where to apply AI or how to measure the return.
Who it's for: Management, sales leadership, marketing and operations.
Model: Fixed-scope project + implementation plan.
Problem: Manual tasks, slowness, errors and dependence on individuals.
Who it's for: SMEs, professional firms, real estate agencies, distribution and services.
Model: Initial setup + monthly maintenance.
Problem: Unanswered leads, irregular follow-up and an incomplete CRM.
Who it's for: B2B sales teams, real estate, training and hospitality.
Model: Implementation + fee per agent or usage.
Problem: Repetitive enquiries, slow replies and lost opportunities.
Who it's for: Ecommerce, hotels, clinics and technical services.
Model: Initial setup + monthly fee + usage.
Problem: Information scattered across PDFs, Drive, emails, manuals and CRM.
Who it's for: Companies with administrative, technical or sales teams.
Model: Project + recurring support.
Problem: Low visibility, slow content production and little presence in AI search.
Who it's for: Marketing, ecommerce, B2B brands and local businesses.
Model: Monthly retainer.
Problem: Reading, classifying and extracting data from invoices, contracts, orders or forms.
Who it's for: Advisory firms, logistics, administration, legal and insurance.
Model: Project per process + maintenance.
Problem: Teams that pay for licences but don't use them well or safely.
Who it's for: Any company with Microsoft, Google, CRM or AI tools.
Model: Workshops + adoption programme.
Problem: Risk of data leaks, uncontrolled use and a lack of internal guidelines.
Who it's for: Companies with sensitive data or large teams.
Model: Audit + annual review.
Problem: Lack of prioritisation, forecasting and visibility of opportunities.
Who it's for: Companies with enough CRM or ERP history.
Model: Advanced project + optimisation.
Products
Four waysto start.
Diagnosis and 90-day plan
The way in.
- Process audit
- Opportunity map
- Impact/effort prioritisation
- ROI estimate
- Basic usage policy
- 90-day roadmap
Sales agents on your CRM
Flagship service.
- Automatic qualification
- Lead scoring
- Follow-up sequences
- Contact enrichment
- Interaction summaries
- Sales alerts
- Pipeline dashboards
24/7 care without losing the human touch
Initial setup, monthly fee and usage.
- Web and WhatsApp chatbot
- Your own knowledge base
- Lead capture
- Human handover
- Conversation analytics
- Continuous improvement
For when you already have automations running
Monthly maintenance.
- Automation monitoring
- Integration maintenance
- Knowledge updates
- Monthly results review
- New improvements every month
All four products include initial setup and a recurring maintenance fee. Ask for terms.
How we measure return
Every project hasone concrete metric.
Sales
Average lead response time, contact rate, meetings booked, opportunity conversion and recovered pipeline.
Customer care
Percentage of conversations resolved, first response time, cost per ticket and satisfaction.
Operations
Hours saved, error reduction, cycle time and capacity freed up.
Marketing
Cost per lead, production speed, qualified traffic, assisted conversions and visibility in search engines and AI.
Adoption
Active users, processes used, tasks automated and policy compliance.
Frequently asked questions
Clearanswers.
Intelligent CRM and sales agents. It builds on IGLOBALIA's long experience with CRM systems: it qualifies leads, updates fields, generates follow-ups and flags stalled opportunities.
Because without a volume of data and a proven return, it is a high-cost, long-cycle project. We prefer to start with cases that have measurable short-term impact.
Every proposal includes a concrete financial metric for the area: response time and pipeline in sales, resolution time in customer care, hours saved in operations, cost per lead in marketing and real team adoption.
Every project can become an AI Care Plan: automation monitoring, integration maintenance, knowledge updates and a monthly results review.
With the CRM the client already uses, HubSpot or Salesforce, Microsoft 365 or Google Workspace, WordPress and WooCommerce, forms, email and WhatsApp.
Next step
Start with thefull customer cycle.
Attract, qualify, convert, serve, retain and reactivate: where IGLOBALIA's marketing and CRM experience creates a real advantage over a generalist AI agency.
Digital Intelligence. Creative Excellence. Technology, strategy and creativity to drive business growth.
Company
Contact