AI, the GDPR and the EU AI Act: what your company should check
An indicative checklist of data protection and AI Act obligations before using AI in your company.
By IGLOBALIA · 3 min
Blog
AI and automation
Applied AI for business: agents, process automation, chatbots, RAG and compliance.
6 articles
RAG: an AI that answers from your company’s documents
RAG lets the AI consult your documents and cite the source. How it works and what determines its quality.
By IGLOBALIA · 2 min
AI chatbot for customer service: a practical guide
How to build a reliable assistant: scope, knowledge base, handover to people, legal requirements and metrics.
By IGLOBALIA · 2 min
How much does it cost to implement AI in a small business?
What the cost is made of, which approaches exist and how to decide with a narrow pilot.
By IGLOBALIA · 3 min
Automating processes with AI: where to start
Five processes with a good return, a six-step method and the mistakes to avoid when automating.
By IGLOBALIA · 2 min
What is an AI agent and how it differs from a chatbot
An agent does not just answer: it carries out tasks in your systems. Differences from a chatbot, examples and how to start.
By IGLOBALIA · 3 min
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